If you’re a PUBG Mobile player, you will know that the game can be irritating sometimes considering the different errors in it. However, these days users are complaining about the “Unknown error, please restart your device“. This error can be frustrating, but there are a few solutions that may help you fix the problem.
In this blog post, we’ll go over four possible solutions to the PUBG unknown error.
4 Ways to Fix “PUBG Unknown Error: Please Restart your Device” Issue
In this section, we have added a detailed guide to help you get rid of this error without any hassle. All you have to do is to follow the guidelines mentioned below in each of the elaborated solutions.
Remove Ad Blocker Apps:
One potential cause of the PUBG unknown error is Ad blocker apps like AdAway. Adblock Plus. AdGuard. Blokada etc. These apps can interfere with the game’s ability to load ads, which can in turn cause the game to crash. Try uninstalling them and see if that fixes the problem. If not, move on to the next fix.
Restart Your Device:
This one is pretty self-explanatory. Sometimes, simply restarting your device can fix the PUBG unknown error. Simply close the game completely and power off your device. Once it’s been turned off for a few minutes, turn it back on and try launching the game again. If the problem persists, try following other solutions mentioned on this list.
Clear PUBG App and Cache Data:
Another potential solution is to clear the PUBG app data and cache from your device. This will reset the app and may fix any corrupt data that may be causing the problem.
To do this, go to Settings > Apps > PUBG Mobile > Storage > Clear Data/Clear Cache. Once you’ve done this, try launching the game again and see if the problem has been fixed.
Reinstall PUBG Mobile:
If none of the above solutions have worked, your last way is to reinstall PUBG Mobile on your device. Be sure to back up any saved data before doing this so you don’t lose any progress in the game.
To uninstall the game, follow the steps mentioned below:
- First of all, on your mobile phone go to the Settings app.
- Scroll down a bit and then click on Apps. Now you will be able to see a list of different applications including the default ones available on your mobile phone.
- From this list, find PUBG Mobile and then click on it.
- After that, you will be able to access an information page. From there click on the Uninstall button.
Once the game has been uninstalled, restart your device and then reinstall PUBG Mobile from scratch from either the Google Play Store or Apple App Store.
These were some of the most effective methods that can help you fix the PUBG unknown error. We hope that at least one of these solutions helped you get rid of the problem.
If you know of any other solution that worked for you, feel free to share it with us in the comments below.