Do you rely on your Fitbit to track your steps and help you stay accountable for reaching your daily fitness goals? But what do you do when you inexplicably start losing steps?
This is a common issue among Fitbit users. There are a few possible reasons for why this happens and fortunately, there are also a few possible solutions. In this article, we will elaborate on why most users face this error and how to fix it.
Why Do I Lose Steps On My Fitbit?
If you’ve been noticing that your Fitbit seems to be losing steps, there are a few possible explanations.
One is that you have multiple devices synced to your account. In this case, the steps from one device are counted twice, resulting in an inaccurate step total.
Another possibility is that your Fitbit needs to be restarted. There can be a glitch on going with your Fitbit that can be a root cause of the lost steps. So, if you restart your Fitbit you will be able to clear any errors that might be causing this issue.
How do I recover my steps on Fitbit?
It’s frustrating when you lose track of your progress, especially when you’ve been working hard to meet your goals. Fortunately, there’s a way to recover your lost steps on Fitbit.
All you need to do is delete the Fitbit app from your device and then install it again. Once you’ve done that, your lost steps should reappear.
Keep in mind that this will also delete any other data that you have stored in the app, so be sure to back up any important information before you proceed.
With a few simple steps, you can get back on track with your fitness goals.
Where did my steps go on Fitbit?
Have you ever gone for a walk and then checked your Fitbit only to find that it didn’t register any steps? If so, you’re not alone.
There are a few potential reasons why this might happen. However, if you are facing this issue on your device then make sure to follow the below-mentioned guide to check your steps tile:
- First, make sure that you have the steps tile enabled in the Fitbit app.
- To do this, open the app and tap Edit in the top-right corner.
- Then scroll to the bottom of the page and check the circle next to the steps tile.
- Once you’ve done this, your steps should start showing up again. If they don’t, there could be an issue with your device’s accelerometer.
This is the sensor that tracks your movements and can sometimes become calibrated. To fix this, try doing a short walk (about 100 steps) at a slow pace and then check your Fitbit again. You should see your steps start to appear.
If you’re losing steps on your Fitbit, there are a few possible explanations. One is that you have multiple devices synced to your account. Another possibility is that your Fitbit needs to be restarted.
You can also recover your lost steps by deleting and reinstalling the app. If you’re still having trouble, contact Fitbit customer support for further assistance.
We hope this article helped you troubleshoot the lost steps issue on your Fitbit. If you have any additional questions then let us know in the comments.